Shipping

Shipping and Delivery Costs

 

During the order completion process, several shipping options are presented:

  • TO SEND

Shipping by Carrier

Our shipments will be made by the defined carrier and the shipping cost will be defined taking into account the "Weight in Cart" criterion. The values ​​shown apply to orders shipped to mainland Portugal and up to a maximum weight of 30 kg.

1. For orders outside mainland Portugal:

- Autonomous Regions (Azores and Madeira): Value on budget;

- International: Value on budget.

2.For orders exceeding 30kg:

- The order is pending validation by Temperos QB, as the value is subject to budgeting, you should contact us to inform the shipping cost via email: pimentasqb@gmail.com or telephone contact 936717035.

Delivery made by Temperos QB

If the address is in the municipality of Cascais, the user can choose this option, which will only be valid for orders with a minimum value of €30.00, regardless of their weight.

  • COLLECT

If you choose this option, you can collect your order in person at our address free of charge, and you will be notified by message of the collection date/time.

 

Delivery Options and Deadlines

 

Our website offers the following delivery options mentioned:

  • Collection at a delivery point;
  • Shipping by carrier.

Deliveries made by the carrier are made during business hours from Monday to Friday between 9am and 6pm. In order to ensure prompt delivery, someone must be present to sign for the order. Delivery is deemed to have been made upon signature on the delivery receipt at the agreed address. Temperos QB assumes no responsibility for damage during transport or for damage caused by delays beyond its control.

The delivery period begins at the time of confirmation of payment for the order, with delivery expected to take between 2 and 5 working days. Please note that during the Christmas period, festive seasons and/or holidays, these deadlines may not be guaranteed.

If there is a stock shortage of any product(s) in the order, the customer will be contacted and notified of the expected delivery date of the same.

 

Updated September 30, 2024